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Logging In

  • What should I do if I receive the following message: The username or countersign is incorrect?
  • I forgot my username. What should I do?
  • I forgot my password. What should I exercise?
  • The system is not accepting my new password. What should I enter?
  • I need a new countersign, but no longer take access to the email address where the reset password electronic mail was sent.
  • I requested a reset password link merely accept not received it. How long does it normally take?
  • I signed up to receive Chore notifications (Job Involvement Cards), but I am unable to apply/log in to submit my application.

What should I do if I receive the post-obit bulletin: The username or password is incorrect?

Y'all should confirm your username, or reset your password, by using Forgot Username or Reset Password.

Image of Sign In form with Forgot Username and Reset Password links

I forgot my username. What should I do?

Below the Sign In push button, click on Forgot Username. On the next page, enter your email accost, answer the security question, and click Ship Username. An e-mail is sent with your username. If y'all do non run across the email in your inbox, check your spam/junk email binder.

The electronic mail accost that you enter must exactly match what appears on your profile. If information technology does not match, you lot may receive an error that User with that email was non establish.

I forgot my countersign. What should I practise?

Below the Sign In button, click on Reset Password. On the next page, enter your email address, answer the security question, and click on Reset Password. An email is sent with a link to reset your password. Once you click on the link, you are directed to a page where you can create a new countersign. Enter a new password, confirm the new password, and then log into your account.

The link embedded in the password reset email expires after 72 hours. If the link has expired, resubmit your countersign reset asking by clicking on Reset Password again.

The system is not accepting my new countersign. What should I enter?

Passwords must be at least eight characters in length and contain upper and lower case messages, numbers and symbols. To reset your password, click Reset Password. Once you've entered a new password twice, you receive the bulletin Your countersign has been updated.

I need a new countersign, but no longer have access to the email address where the reset password e-mail was sent.

If you don't have access to the electronic mail address listed on your account, you volition need to contact our applicant support squad for help at +1 855-524-5627. For security reasons, the reset password email is sent merely to the electronic mail address associated with your business relationship. Our applicant back up team will ask you a series of questions to verify your identity, and then update the email address on the account as appropriate.

Password reset emails are sent immediately, but delivery can depend on your electronic mail provider. Check your spam/junk electronic mail settings/folder if you practise not receive the email. Sometimes adding the noreply@governmentjobs.com address to your contacts resolves this issue. If the email is still is non received, contact technical support at your email service provider to determine if the reset password e-mail is beingness filtered out or blocked.

I signed up to receive Job notifications (Job Involvement Cards), but I am unable to apply/log in to submit my application.

Job Interest Card requests are independent of governmentjobs.com applicant accounts. To create an applicant business relationship, become to www.GovernmentJobs.com and click on Sign In. Under the Sign In button, click Don't take an account? Create 1. Complete the required new job seeker business relationship data, enter a new password, and click Save.

Creating an Business relationship

  • What is an email address and how do I create one?
  • How exercise I create an account?
  • When I attempt to create an account or update my email address, I get the message E-mail not available!. What does that hateful? I exercise not remember creating an account with GovernmentJobs.com.
  • I take more than i account. How can I merge them?
  • Is it possible to delete or reset my account?
  • Practice I need to create multiple accounts for different agencies?
  • What if I share my e-mail address with another person?
  • Can I share a Governmentjobs.com account with my spouse, relative, friend, etc?
  • What web browser should I use?

What is an email address and how do I create one?

An email accost is an electronic address where you can receive messages. An e-mail address takes the class of name@provider, such equally jsmith@example.com, which is read equally jsmith at example dot com. In that location are many costless and accessible e-mail providers that you tin use for this purpose. The email address is completely independent of GovernmentJobs.com. Yous should send any email related questions to your e-mail provider's technical support group.

How practice I create an account?

To create an bidder account, go to www.GovernmentJobs.com and click on the Sign In tab, and and so Don't have an account? Create one.

Image of create an account button

Consummate the required fields and click Create.

For help with setting a password, see password requirements.

When I try to create an account or update my email accost, I go the message Electronic mail non available!. What does that mean? I exercise not think creating an account with GovernmentJobs.com.

If you receive this message, it means that there is an account associated with your email address. Yous may accept previously applied with an organization that is a NEOGOV customer. You tin remember your credentials by following the username and password steps.

I accept more than than ane account. How can I merge them?

In that location is no style to merge accounts. You lot should choose the account with the about upward-to-date information, and only utilise that business relationship.

Is it possible to delete or reset my account?

Aye, you can delete your account by accessing the Business relationship Settings page from under the user settings dropdown.

Practice I need to create multiple accounts for different agencies?

No, y'all practise non demand more than than one business relationship to apply for jobs with different agencies. If the system is a NEOGOV client, you tin apply with your existing GovernmentJobs.com account.

Every GovernmentJobs.com account must comprise a unique email address. If y'all share an email address with another person, and it is already in employ on another account, yous cannot utilise that email address on your account. You can request a new email accost from a service provider (for example, Hotmail, Yahoo, Google), or employ a work email address on your GovernmentJobs.com account.

You may not share an account with another user. To use for positions, y'all must create your own business relationship with your ain specific contact data, applications, and awarding history.

What web browser should I use?

To make sure you lot have the best experience possible, nosotros recommend using the most upwardly-to-engagement version of one of the following browsers:

  • Desktop: Google Chrome, Microsoft Edge
  • Mobile: Google Chrome, Safari

Application Process - Starting Out

  • How do I use for a job?
  • How long does it take to complete the process?
  • I clicked on the position name, and am able to see the description, however I do not see an Utilize tab. How do I use for the position?
  • Can I automatically exist notified when new positions open?
  • What is the Shut Date on a job posting?
  • How do I complete an online application?
  • How can I change my username?
  • How can I change my application template proper name?
  • Why can't I create more than ane application template?

How do I apply for a chore?

To employ for a job, get to GovernmentJobs.com or the organization'southward website. An arrangement is the urban center, county, land, or educational institution where you submit applications.

  • If you are on GovernmentJobs.com, enter search criteria in the boxes for Job Title, Keyword, and/or Urban center or State. You tin can also search by clicking a Category or Location.
  • If you are on an organisation's website, locate where open positions are posted.
  • Perform a job search to discover jobs that match your interests. Then click on the job title to view the task posting.
  • To initiate the application procedure click the Utilize tab. The Apply tab is located toward the top of the posting next to Job Details.
  • Once you click on the link and log in, y'all can work on the awarding procedure steps.

How long does it take to consummate the process?

The time it takes to complete an application depends on how much data you provide on your basic application. It can accept equally little as 10-fifteen minutes. When applying for a task, you may be required to reply some boosted questions (organisation-wide questions and supplemental questions), which will also vary in length, depending on the number and type of questions asked.

I clicked on the position name, and am able to meet the clarification, yet I practise not see an Utilize tab. How do I utilize for the position?

If you do non run into an Apply tab on the task posting, this job posting is non accepting online applications. If the opening engagement suggests that the position should be open up, contact the organization for further data. Our bidder/technical support team cannot add an Utilize tab if it does non already exist.

Tin can I automatically be notified when new positions open?

You can sign up for Job Involvement Cards through the arrangement's web site and then that you are notified when jobs become available. By selecting the job categories that yous're interested in, filling out your contact information, and clicking Submit Request, you will receive electronic mail notifications when jobs open in your noted categories. After one yr, your job interest card subscription expires, and notifications are no longer sent. Signing upward for job involvement cards is not the same equally creating a user account. To utilise for positions you need to create a GovernmentJobs.com bidder account.

What is the Close Appointment on a chore posting?

A closing appointment is when a job posting no longer accepts applications.

How tin can I change my username?

Once established, a username cannot be changed.

How can I modify my application template proper name?

Once established, an application template name cannot be changed. Awarding template names are for your reference only, and are not visible to the organisation with which you are applying.

Why tin't I create more than ane awarding template?

The ability to create multiple awarding templates has been removed in the new application process. If you previously created multiple applications, you tin continue to apply them.

Awarding Process - Completing and Submitting an Application

  • I take completed all my Work, Education, References, and Boosted Information sections, but do non come across a identify to submit the awarding. What should I do?
  • How do I continue to the adjacent footstep?
  • What if I'm not ready to submit my application at this time?
  • How do I save my information?
  • I was unable to submit an awarding earlier the closing date. Can I nevertheless utilize for the position?
  • I made an error on my submitted awarding. Can I make changes?
  • I am unable to add together an zipper to my application template.
  • I forgot to add an attachment (for instance, my résumé or comprehend letter) to my task awarding. How do I add an attachment to an awarding I've already submitted?
  • I am trying to submit/ostend my awarding, but I am unable to continue. The system keeps taking me back to the application steps.
  • Is it possible to withdraw my application from an organisation?
  • How exercise I impress my application?
  • Tin can I view positions I take applied for?
  • How do I find the status of my awarding?
  • How tin can I be sure my awarding was received?
  • Can I delete applications I previously submitted?
  • How do I notify an organization of changes to my home accost, email accost, or other data?
  • How can I go far touch with the organization with which I've applied?
  • How exercise I know if I am qualified for a particular task?
  • Tin I submit a newspaper application?
  • I have a question pertaining to a item job posting, for example, a specific requirement or organisation-broad/supplemental question.

I accept completed all my Work, Teaching, References, and Additional Data sections, but do not see a place to submit the application. What should I do?

The basic data that you have entered serves as an application template. This template allows y'all to apply for multiple positions without having to create new applications. To submit the application template for a specific position, perform a chore search to find a job you are interested in and click on the job title to view the job posting. Click Use, which is located toward the upper left-mitt side adjacent to Job Details. For example:

Image of Apply button

Your application template fills in the basic data for step one, and y'all are able to proceed with the application process steps.

How practise I continue to the next step?

The application procedure sections appear vertically on the left-mitt side of the screen. For example:

Image of application process sections

Once you've completed a section, yous can go on past clicking on the next section in the sequence, or click Side by side at the lesser of the folio. If y'all would like to revert to previous section, click on that department name on the left-hand side.

What if I'chiliad non gear up to submit my application at this time?

You can return to your awarding to submit at a afterward time. Though the organisation does auto-save while completing the application, make sure you salve the field you are working on earlier signing out. Be sure to log back into your business relationship and submit your application prior to the posting close date.

How do I save my data?

If you need to get out the application, click Salve at the lesser of the page yous are working on. All of the information that you take entered upwards to that signal is stored. Every bit long as the task you are applying for is notwithstanding open, you may return to submit your application.

I was unable to submit an application earlier the closing engagement. Tin I still utilise for the position?

You cannot utilize through GovernmentJobs.com for positions that are airtight. If y'all started an awarding prior to the closing date, and did non submit it, y'all will non exist able to submit that application. Our applicant support squad is not able to modify the closing engagement. For farther data, yous may wish to contact the organisation with which you are applying.

I made an error on my submitted awarding. Tin can I make changes?

You lot cannot brand changes in one case you certify and submit the awarding to the organization. If you want to update the application you can either re-apply for the position, or contact the organization to see if it is possible make changes. If yous receive an fault bulletin when resubmitting your application that does not allow you to utilize again, or if the position has closed, you may want to contact the organization straight. Our applicant support team cannot make changes to an already submitted application.

I am unable to add an attachment to my awarding template.

To adhere a document successfully, showtime close the file that you lot are trying to adhere, and then check the post-obit:

  • Attachment Blazon - Some agencies require specific attachment types to be included in the awarding. Check that your document is listed as the attachment blazon that the arrangement is requiring. For instance, if the error message reads The following attachment types are missing: Résumé, check that your corresponding document's attachment type is listed as Résumé and not Other, Cover Letter, or any other attachment type.
  • File blazon - Some agencies but take certain file types. If y'all receive an error regarding the file type, bank check that yous are attaching a file with a valid (acceptable) file extension.
  • File size - Attachments that are larger than x megabytes are non accepted. If your file is larger than 5 megabytes, you should reduce the file size. If yous are still unable to attach the file after following these steps, try deleting the cookies from your web browser or endeavour to attach the file from a different web browser.

I forgot to add an attachment (for example, my résumé or cover letter) to my job application. How do I add together an attachment to an application I've already submitted?

One time an awarding is submitted, yous cannot make any changes to that application. Any attachments added to your application template are non automatically sent to the organization. In club to ensure the organization receives any newly attached documents, you must submit a new application. If you lot receive an error message when resubmitting your application that does non allow you to apply again, or if the position has closed, you may desire to contact the organization directly.

I am trying to submit/confirm my awarding, but I am unable to proceed. The system keeps taking me back to the awarding steps.

In order to submit the application successfully, all required fields, questions, and attachments must be supplied. If you see a carmine exclamation mark next to a section, please click on the department to complete missing data. For example:

Image of section with a red exclamation mark

Too, cheque for red text within the section indicating which information is missing. Ensure that all questions marked as required (designated by an asterisk *) accept been answered, for example:

Image of field marked with validation message

If y'all did not answer some of the questions because they did non apply to you, but the question is required, yous must blazon Due north/A into the text box. For example, if the question is: If you answered aye to the question higher up, please explain and you answered No to the previous question, type N/A.

One time everything has been answered and all documents take been successfully attached, you are able to submit your awarding.

Is information technology possible to withdraw my application from an organization?

Information technology is not possible to withdraw an application online. One time officially submitted, the application becomes holding of the organisation. You must phone call the organization directly for farther action.

How practice I print my application?

You tin print a submitted application by clicking on Applications > Job Title > Print on the superlative right-hand corner.

Can I view positions I have applied for?

Yes, you can admission all of your submitted applications by clicking on Applications & Condition:

Image of Applications & Status menu item

How do I find the status of my application?

In one case you are logged into your account, click on Applications & Status.

You tin can see all of the applications you have submitted, and the condition for those applications. If you still have questions regarding your status afterwards viewing this folio, yous should contact the organization with which y'all practical.

How can I be sure my application was received?

One time you've submitted your application, you lot see a confirmation bulletin that y'all've successfully applied with the organization. You are also sent a confirmation email. To verify the status online, log into your business relationship, and click on the Awarding tab.

Can I delete applications I previously submitted?

No. One time the awarding is submitted to the organization, a record remains in the Application Status surface area of your account.

How practice I notify an organization of changes to my home address, email address, or other information?

You can update the contact information on your profile at any time. Log into your account and click on Account Settings > Edit. Any changes that you make are updated with the organization automatically.

How can I go far touch with the organisation with which I've applied?

There are several places where yous may discover an system'due south contact data:

  • On the organization's website.
  • On the chore posting (typically at the lesser of the page).
  • On your submitted application. Select click here for a printable version of your application and the arrangement contact data appears at the very top of the page.

How do I know if I am qualified for a particular task?

The required skills and qualifications are typically displayed within the job posting online. Our applicant support squad cannot advise on qualifications for whatever jobs. For more specific details or information related to the chore, please contact the system straight.

Can I submit a paper application?

Many agencies no longer accept newspaper applications. Yous tin contact the organization or visit their website to check if they will take a paper application.

For specific details or information related to the job, please contact the organization directly. Our applicant support team cannot answer specific questions or requirements related to a job.

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Source: https://www.governmentjobs.com/home/faq

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